System Overview
Virtual Case Manager (VCM) is an integrated, web-based system developed to collect, track, measure, and manage the details about client information and their service needs. Built on a centralized database and utilizing a common information platform, the VCM consolidates client information and record keeping into a uniform, confidential and collaborative system within your agency and throughout the network.
- AGENCIES
° Single point client intake, record keeping, and service tracking
° Reduces intake time and duplication while streamlining client processing
° Consolidates multiple forms of communication into one organized and centralized resource
° Real-time service reporting
° Geographical snapshots of service needs, frequency, and volume
° A simple resource for agencies to provide general referral services
° Secured record keeping, HIPAA compliant, and ensures internal/inter-agency level control
- CLIENT
° Reduces wait time
° Hassel-free client intake within the network of providers
° Reduces the number of times personal information is requires
° Free access to health and social service directory
- REPORTS
° Meets OJFS, United Way, and other funding sources reporting requirements
° Standardized, specialized, and aggregate data reporting and exporting
- REPORTS
° Meets OJFS, United Way, and other funding sources reporting requirements
° Standardized, specialized, and aggregate data reporting and exporting
- CLIENT
° Reduces wait time
° Hassel-free client intake within the network of providers
° Reduces the number of times personal information is requires
° Free access to health and social service directory