Basic Services

Virtual Case Manager (VCM) is an integrated web-based system developed to collect, track, measure, and manage the details about client information and their service needs. The agency reporting tools built into the VCM provide a wide range of functionality. Each report is given a set of available filters that may be used as needed to retrieve the desired data. Once the data has been retrieved, users can sort, group, and download the report. Accumulative reporting is available for agencies that are looking for agency wide statistics, information and patterns on county or state wide activity.

Agency reporting tools benefit many agencies who are responsible for reporting on basic services to their funding sources on a periodic basis. Many times the information required is pieced together from data collected in multiple programs or built off estimations of basic services provided. The VCM agency reporting tools eliminate the time needed to produce these reporting requirements as well as provides real time statistics on the basic service needs in the community.