Service Report

The reporting tools built into the VCM provide a wide range of functionality. Each report is given a set of available filters that may be used as needed to retrieve the desired data. Once the data has been retrieved, users can sort, group, and download the report. Accumulative reporting is available for agencies that are looking for agency wide statistics, information and patterns on county or state wide activity.

Reporting allows an agency to see and understand more than just service history or a list of clients served. The system provides information like: averages in ages, race, income levels, employment, and general demographics. It allows agencies to see patterns of service needs among multiple agencies and the frequency of those needs. This can predict the move towards or away from further assistance; allowing agencies to reach individuals or families before issues become insurmountable and assist them with programs to change the direction of their lives.