Data Security

The Virtual Case Manager has been built from the ground up with security in mind. We understand that each agency has their internal policies for sharing information. With this thought in mind we have developed a three level system that provides for all types of security and information exchange needs.

The VCM's 3 level security schema is represented in the image below.

Data records are completely private within your organization. User level control can hide details from internal staff only needing partial client information to process services or refer for assistance.

Agencies can configure collaborating groups of Agencies to share information between. The Agency creator controls the sharing of information and can revoke access at any time.

Registered Staff with VCM access may view shared information.

Custom development also allows for conduits to be built between applications allowing for data imports or exports on a real time or scheduled basis. This allows for the VCM to integrate into existing system that may already be in use within an agency.