Managing client progress and delivering structured services can be challenging for agencies. VCM’s Agency Programs feature is designed to simplify this process by providing tools for planning, tracking, and reporting on client engagement.
VCM’s Agency Programs feature empowers organizations to deliver structured, goal-oriented programs while maintaining accountability and transparency.
Why Agency Programs Matter
Agencies often struggle with:
- Creating personalized plans for clients to enhance life experiences.
- Setting measurable goals and outcomes.
- Tracking client progress across multiple services.
- Maintaining detailed notes and documentation.
The Agency Program feature solves these challenges by offering customizable case management software that simplifies program setup and reporting within the VCM.
Key Benefits of VCM’s Agency Programs
- Customizable Program Configuration: Add extra fields, goals, and outcome codes tailored to your agency’s needs.
- Efficient Client Enrollment: Enroll clients into multiple programs with start/end dates, group or individual notes, and defined goals.
- Comprehensive Progress Tracking: Access details like case manager assignments, funding sources, attached files, and service completion status.
Advanced Reporting Tools
VCM provides customizable reporting features that allow agencies to:
- Filter enrollments by date range.
- Sort and group data by program or case manager.
- Export reports to Excel for easy analysis and sharing.
- Maintain detailed notes and documentation throughout the client journey.
Easy Setup and Administration
To activate Agency Programs, please send us an email at support@virtualcasemanager.com to enable the feature within your VCM site. After this, you’ll be able to use “Agency Programs” section to perform the initial setup of the Agency Programs.
Then, select a particular program in the “Extra Program Detail Fields” area section to make more detailed adjustments to programs, such as putting in custom program codes, privacy settings, and program detail fields.
Once set up, you can navigate to the Program Configuration section to add services used commonly used within each Agency Program and make even more detailed adjustments to the programs, such as putting in extra tracking fields, goals, and outcome types.
Why Choose VCM for Case Management?
VCM’s Agency Programs feature is more than just a tool—it’s a complete case management solution that helps agencies improve efficiency, accountability, and client outcomes. With VCM’s flexible customization and robust reporting, agencies can focus more of their energies on delivering exceptional services.
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Contact Us to take the next step toward better client management today!