The graphical reporting tools built into the VCM provide a wide range of functionality. Each report is given a set of available filters to be used as needed to retrieve the desired data and statistics. Once the report criteria have been entered, users are presented with visual information allowing decision makers to review the gaps in service, changes in volumes of services over time, and determine where in the community needs are most prevalent.
Enhanced Understanding and Engagement:
Graphical reports convert complex data into visual formats like charts, graphs, and infographics, making it easier for clients to understand their own data and the services they are receiving. This visual representation can help clarify the progress they’ve made, the benefits they’ve received, and any areas needing further attention. Enhanced understanding leads to better engagement with the service process, as clients can see clear, visual representations of how they are benefiting from different services.
Quick Identification of Trends and Patterns:
These visual reports can highlight important trends and patterns in a client’s service usage or outcomes over time. For example, a line graph showing a client’s progress in a rehabilitation program can provide immediate insight into how well they are responding to treatment. This quick identification helps in making timely decisions that are crucial for effective case management and interventions.
Improved Communication with Service Providers:
Social workers or counselors can use graphical reports as an informative tool during discussions with their clients. They provide a visual aid that both parties can refer to when discussing the client’s case, making it easier to pinpoint successes and areas needing improvement. This can enhance communication and ensure that both client and provider are aligned in their understanding and objectives, leading to more personalized and effective support.
Enhancing Decision-Making with Graphical Reporting:
One of the challenges in decision making is to have the resources and information available in a format that can be easily interpreted and is manageable. Graphical reporting enables large amounts of data to be presented in a simple yet powerful format that can provide volumes of information in a snapshot. Utilizing line graphs and doing month to month overlays provides simple feedback to the changes in needs over time. The concentration maps show the needs of any service or groups of services over a given time, where they exist in the community and how great the concentration is. Comparing locations for existing support with the locations of needs provides an easy analysis for administrators to see where gaps exist.
Seamless Integration Through Custom Development in the VCM:
Custom development also allows for conduits to be built between applications allowing for data imports or exports on a real time or scheduled basis. This allows for the VCM to integrate into existing system that may already be in use within an agency.
