The family overview page provides a comprehensive view of a client’s demographic information, current financial status and history of services provided. From this screen, agencies can quickly record services provided, view what services the client has previously received, and enter and review case notes.
Centralized Family Profiles:
A family overview page provides a centralized, comprehensive profile for each family, enabling social service trackers to quickly access all pertinent information. This includes demographics, service history, and ongoing needs, streamlining case management and ensuring that all team members have up-to-date information, which is essential for providing timely and effective assistance.
Efficient Service Planning and Delivery:
By having a holistic view of the family’s situation, case workers can more efficiently plan and deliver services that are tailored to the family’s unique circumstances. This ensures that interventions are not just addressing immediate issues but are also aligned with the family’s long-term wellbeing, facilitating better outcomes and more efficient use of resources.
Improved Interagency Collaboration:
The family overview page can serve as a shared platform for different agencies and departments involved in providing services to a family. This feature fosters improved collaboration and communication between entities, ensuring that there is a coordinated effort in addressing the comprehensive needs of the family, reducing redundancies, and enhancing the overall quality of support provided.
Service Summaries
The VCM network provides summary notices of the last time a client received services provided by your agency. Service summaries from other collaborating agencies may be listed. This is intended to prevent abuse within the service network and allow agencies to more appropriately allocate resources based on recent usage.
Secured Client Information
- You can choose to make your client’s information:
- Private only to your agency
- Public to all registered agencies within the VCM
- Shared with collaborating agency groups that are built and controlled by your administrators
