Digital file attachments allow agencies to associate digital scanned images, high resolution webcam photos, and local computer or network shared files with the client’s records. This allows for any type of information to be encoded from one of these formats and associated with the client.
Centralized Document Management:
Clients can upload and access all relevant documents, such as identification, proof of residence, or medical records, directly through the system. This centralization eliminates the need for physical document handling, reduces the risk of lost or misplaced papers, and enables easy retrieval and reference, enhancing overall organization and efficiency.
Streamlined Communication and Service Delivery:
By attaching files directly to their service records, clients can provide essential information and documentation needed for their cases without delay. This streamlined communication helps ensure that service providers have immediate access to the necessary documents, speeding up decision-making processes and reducing wait times for service approvals or updates.
Enhanced Record-Keeping and Compliance:
With the ability to attach and store documents in the system, clients and service providers can maintain better records of interactions and services provided. This enhanced record-keeping is crucial for compliance with legal and regulatory requirements, and it can be invaluable for auditing purposes or for resolving any disputes that might arise.
Integrated Information Management Across Agencies
This provides agency wide organization of information as well as the sharing of this information with collaborating groups of agencies who will need this same information to provide services for the client.
The VCM provides a common intake and record keeping system to be used privately or within a group of agencies who are working together to assist the client’s needs.
Secure and Efficient Document Management in the VCM Network
The VCM provides agencies with a cost effective and well organized document management system. Additionally, the VCM network allows this same information to travel with the client as they receive services throughout the community of providers.
All attachments adhere to the VCM security schema controlled by the agency recording information within the client’s profile. Information can be completely private, public, or shared within groups of collaborating agencies, always controlled by your agency administrators.
